Welcome to GALPHOREXIA! We value your satisfaction and strive to ensure that your experience is exceptional. However, if you are not entirely satisfied with your purchase, we are here to help.
To be eligible for a refund, the following conditions must be met:
To initiate a refund, please contact our customer service team at [email protected]. We will provide you with the necessary instructions on how to return your product.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Certain items are not eligible for a refund, including:
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] for further instructions.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions regarding our refund policy, feel free to contact us at [email protected].